Post by J85K on Jan 3, 2017 7:57:40 GMT -4
www.theregister.co.uk/2016/12/21/amateur_radio_fans_drop_hammer_on_hrds_blacklist/
Giercyk, a professional musician in South Carolina, US, says that after his dealings with HRD Software (which has since reinstated his software key) and the statement made by the developer's co-owner Dr Michael Carper, he takes issue with claims made by the company. Giercyk, aka N2SUB, told us on Tuesday:
The issue is not the refusal of service, the issue is that HRD disabled my software, and then offered to enable it in exchange for the removal of an online review of their product. It’s extortion, not refusal of service.
Giercyk also said that since he went public about his blacklisting last week, he has received messages from other users who have stories of their software keys being revoked by HRD without their knowledge for speaking up about having a bad support experience. He added:
I hate bullies, and that’s what I was dealing with at HRD, so I decided to stand my ground. I took a lot of lumps from people in the various forums at the beginning, but I also received encouraging emails almost immediately which gave me the courage to continue.
I want to thank everyone around the world who supported me inside and outside the forums.
forums.qrz.com/index.php?threads/hrd-software-llc-announces-departure-of-co-founder-rick-ruhl-w4pc.549540/
HRD Software, LLC., producer of Ham Radio Deluxe, the world’s leading software application suite for ham radio operators, announces the departure of co-founder, Rick Ruhl (W4PC) to pursue other interests. This change becomes effective as of December 31, 2016.
As a long time customer and happy user of HRD I have to honestly say I'm glad. I would second what w4gok said, you really need to look at all the new and upcoming modes specifically jt65 and the past promises to add it to HRD that never materialized, and of course I second the need to work again to incorporate JTalert with its developer, it's a great program. Bottom line your in a very small specialized market and you need to make friends and work with other companies and developers, not compete with them. Take a good look at the free DX Lab and the developer's awesome support and interaction to his users, and he does it all for free!, a great guy and a great software suite! 73, Tom
Giercyk, a professional musician in South Carolina, US, says that after his dealings with HRD Software (which has since reinstated his software key) and the statement made by the developer's co-owner Dr Michael Carper, he takes issue with claims made by the company. Giercyk, aka N2SUB, told us on Tuesday:
The issue is not the refusal of service, the issue is that HRD disabled my software, and then offered to enable it in exchange for the removal of an online review of their product. It’s extortion, not refusal of service.
Giercyk also said that since he went public about his blacklisting last week, he has received messages from other users who have stories of their software keys being revoked by HRD without their knowledge for speaking up about having a bad support experience. He added:
I hate bullies, and that’s what I was dealing with at HRD, so I decided to stand my ground. I took a lot of lumps from people in the various forums at the beginning, but I also received encouraging emails almost immediately which gave me the courage to continue.
I want to thank everyone around the world who supported me inside and outside the forums.
forums.qrz.com/index.php?threads/hrd-software-llc-announces-departure-of-co-founder-rick-ruhl-w4pc.549540/
HRD Software, LLC., producer of Ham Radio Deluxe, the world’s leading software application suite for ham radio operators, announces the departure of co-founder, Rick Ruhl (W4PC) to pursue other interests. This change becomes effective as of December 31, 2016.
As a long time customer and happy user of HRD I have to honestly say I'm glad. I would second what w4gok said, you really need to look at all the new and upcoming modes specifically jt65 and the past promises to add it to HRD that never materialized, and of course I second the need to work again to incorporate JTalert with its developer, it's a great program. Bottom line your in a very small specialized market and you need to make friends and work with other companies and developers, not compete with them. Take a good look at the free DX Lab and the developer's awesome support and interaction to his users, and he does it all for free!, a great guy and a great software suite! 73, Tom
